Payment Policy
At Horvelle, we want your shopping experience to feel effortless from start to finish. That’s why our checkout is designed to be straightforward, secure, and flexible—so you can concentrate on choosing the right watch.
We accept the following trusted payment methods:
- Visa
- Mastercard
- American Express
- Apple Pay
- Google Pay
- Maestro
All payments are processed in GBP, and the full amount will be charged once your order is placed. In some cases, your bank may temporarily hold a pre-authorization before completing the charge—this is a standard banking procedure and will clear automatically.
Your security is our priority. Every transaction is protected by SSL encryption, and we partner only with established payment providers. Card details are never stored on our servers, ensuring that your information stays safe between you and your bank.
If you encounter any issues at checkout, please first verify that the information you entered matches your bank’s records. Still need assistance? Contact us at support@horvelle.com and our team will gladly help you resolve it.
To maintain a safe shopping environment, we also monitor for unusual or suspicious transactions. If anything requires confirmation, we may get in touch before sending out your order.
With Horvelle, you can shop confidently knowing that every payment is handled with care from the moment you click through to the final confirmation.